Designer —

Services, UX, CX, Products

Researcher —

UX, CX, Sociology

  • JUN 2022 - DEC 2022

    • Rethinking, designing and prototyping user onboarding journeys from a holistic service perspective.

    • Coordinating with internal stakeholders for design delivery.

  • MAY 2022 - DEC 2022

    London, United Kingdom

    • Facilitating futures thinking workshops.

    • Designing co-creation workshop tools and materials.

  • JUN 2022 - JULY 2022

    • Design process tutoring for undergraduate students.

  • DEC 2021 - JUN 2022

    • Data visualization for private equity dashboards.

  • JAN 2018 - MAR 2022

    • Lead UX teams for goal driven research and strategy.

    • Observe, analyze UX issues on existing digital products.

    • Mastering UX for Data Visualizations.

    • User Research planning and facilitation.

    • Collaborate with a team to support the user centered design process with the guidance of a team lead.

    • Collaborate with internal design leads and external consultants to develop high level strategic design and project plans.

    • Collaborate with internal and external UI teams to produce visually striking and highly usable products.

    • Conduct usability testing to test products in real environments.

  • AUG 2019 - NOV 2019

    • Facilitated and taught UX design in collaboration with HFI.

Experience

Since 2018

Education

  • SEPT 2021 - JULY 2023

    • Creating unique research driven service propositions such as future of work, enabling social cohesion and more while working in diverse teams.

    • Mastering and experimenting with service design process and tools.

  • AUG 2014 - MAY 2018

    • Designing and concieving functional, aesthetic products as well as strategic design thinking.

  • AUG 2015 - MAY 2018

    • Learning about sociological mechanism that would later help in conceiving unique research plans for design research.

Skills

User Research

Research Workshop Facilitation

Service Blueprinting

Usability Testing

UX Content Writing

Wireframing

Prototyping

Presentation

Client Interaction

Leadership

Creative Writing

Model Making

Tools

Figma

Adobe XD

Sketch

Axure

Miro

Microsoft Office Tools

Adobe Illustrator

Adobe InDesign

Adobe Photoshop

Languages

English

Hindi

Gujarati

Interests

World Cinema

Business Development

Culture

Philosophy

Social Economics